Disorganised and no care attitude towards customers

<p>I am getting very frustrated with Telkom. I originally listed an online fault on our line 011 ********** on 27/02/2017. REF 57CRZ270217. The reason given was because of a truck that pulled the cables out from the building wall. I escalated the fault again 3/03/2017. Then again on 6/03/2017 REF 905897. I was told the technicians fixed the problem on 4/03/2017.</p> <p> Now my phone has been giving problems. 011 ********** , I cannot hear properly with all the noise on the line. Another extention has no service now too, ********** .</p> <p>REF 267CRZ130317.</p> <p>Yesterday late afternoon Jonus came out to fix. I told him about all the lines that are now down due to THE SAME PROBLEM. He only fixed one line. After making a promise to me to come back this morning and fix the problem, he is a no show.</p> <p>SERIOUSLY TELKOM. WHAT DOES A PERSON HAVE TO DO TO GET SERVICE? YOU PLAY AROUND WITH BUSINESSES. WE NEED OUR LINES FOR MAKING BUSINESS. PLEASE I ASK WITH TEARS IN MY EYES. HELP!!!!!!!!!!!!!</p> <p> </p> <p> </p>