DJ
David J
1 reviews | Active since Dec 2010
13 Aug 2015, 07:06
Dismissive attitude to non-functional ADSL
Been reporting very slow ADSL for about 4 months. Then get sms from Telkom saying problem repaired. Ask them to \escalate"it"
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Replies (1)
Telkom's replyOfficial
13 Aug 2015, 09:47Hello lancel0t,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Newtworks Department , feedback will be provided.
Your reference number is SM134076
We apologize for any inconvenience caused.
Regards,
Eric.Genge
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Newtworks Department , feedback will be provided.
Your reference number is SM134076
We apologize for any inconvenience caused.
Regards,
Eric.Genge
Telkom Social Media Team
***
Telkom's reply13 Aug 2015, 09:47
Official
Hello lancel0t,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Newtworks Department , feedback will be provided.
Your reference number is SM134076
We apologize for any inconvenience caused.
Regards,
Eric.Genge
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Newtworks Department , feedback will be provided.
Your reference number is SM134076
We apologize for any inconvenience caused.
Regards,
Eric.Genge
Telkom Social Media Team
***