Dismal Telkom Service

I logged a fault with my ADSL line on 7 March with reference nr 684CTK070316 but was informed on 28 March that it was closed on 15 March with no resolution of the issue. I work for an American company, worked from home the past 2 weeks and usually work from home after hours also. This extremely poor service is starting to influence my work to such an extent that I had to get a 3G card to do my job. I again logged a fault on 28 March, with reference nr 221CTK280316 and this ticket was closed yesterday AGAIN without the issue being resolved, my ADSL internet speed now even worse than before.<br> I will be cancelling my account with IMMEDIATE EFFECT and will be disputing my account since I have not been able to use my internet optimally for the last 3 months at least.