Dismal LTE Uncapped Speeds
<p>Hi there,</p> <p> </p> <p>I have the LTE SmartBroadband Uncapped Wireless. Since Saturday (01 October), my LTE speeds have dropped considerably from normally 40+Mbps, to a mere 2-3Mbps, sometimes even slower. Ive had LTE at this premises for 3 years and never had speed issues like this. I reported the issue to the Telkom social media team and they refered me to ********** <p> </p> <p>A Telkom consultant called me on Wednesday, told me, that my connection is being throttled due the p2p traffic used. This statement is ridiculous, as Ive not used a single p2p website since 01 October. I understand that there is a 50GB cap for p2p traffic on this package, however as stated Ive not used any, so how is this possible?! Also if you throttle traffic due to p2p traffic, you throttle the p2p traffic not all traffic?! Currently ALL my traffic is being throttled. This is unacceptable! I cannot even view a low-quality Youtube video without it buffering for a while. Visiting basic websites is a drag. This is not what I signed up for! Normal traffic is not to be throttled due to p2p traffic caps. Also, its a new month, data caps reset on the first of each month?! So this statement from the Telkom call centre makes no sense at all.</p> <p> </p> <p>Please help me sort this out? This is just not acceptable. I need a solution to fix this?</p> <p> </p> <p>My ID: ********** 028086</p> <p>Package: SmartBroadband Wireless Uncapped</p> <p>Device: Hauwei B315 Router</p> <p>Address: Carmen Road, North Riding AH / Zandspruit, Randburg / Roodepoort</p> <p> </p> <p>Thanks. Awaiting your feedback.</p> <p>Adriaan</p>