Disillusioned Telkom customer

I have a 20gig day and 20 gig night time contract with Telkom. Before Covid 19 this data used to for a whole month. Now we are lucky if it lasts for two weeks! I went to their George branch, but they could not explain how the data is used or why it seems as if data is disappearing. This is a very frustrating situation as it is of no use contacting Telkom to try to solve this problem. They also do not answer their phone. This is very bad service!!

Quinton Lawrence Phone: ***