1 reviews | Active since Feb 2016
<p>I got a portable pocket wifi from Telkom for R150 p.m to avoid spending R200 buying mobile data from my mobile network and top up with an additional R35 to last me for a month.The lady who was assisting me to set up the subscription told me a spend limit cannot be set until I received the device and whenever I reached my limit I would be notified by sms </p> <p> </p> <p>There I was enjoying myself with the wifi looking out for the sms and I never received it until the wifi stopped working and I then connected it to my laptop and log in to find a pile of sms’s about the data bundle being depleted .why send the sms to the router?they know you hardly login in there.I carried on using it for the whole month and I got debited R371 it was double of what I signed up for so I called the lady to set the limit ,after I got debited and she says it will only be effective a month from the request date.Why not immediately? because Telkom really wants to skin you alive,they really want you to overspend ,they are not for the people but they want to make a fortune in dishonest money.I used the wifi until about two weeks not streaming like I did the first month and I got debited R651, 4 times the amount I signed up for. I have never used that much data in my life if I was lucky to buy that much data it would take me 3 months to deplet it . So I take back my facebook post back and recommendations I made to my friends, if I wasn't going to be be paying for it anymore I’d take the router and toss in the pond</p> <p> </p>
Hello ezlik
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello ezlik
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi ezlik,
Please be advised that there is no unusual data depletion on your data line, however we have requested our Billing Team to contact you regarding the double charge dispute.
your case Number:***5
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi ezlik,
Please be advised that there is no unusual data depletion on your data line, however we have requested our Billing Team to contact you regarding the double charge dispute.
your case Number:***5
Regards
Noleen
Telkom Social Media Team.
Best regards,
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