JK
James K
1 reviews | Active since May 2015
27 Jan 2016, 07:38
Dishonesty incorrect debit amount
Telkom mobile still did not refund the money or explained why they debiting my account with more than R500 per month while the contract is R439 never have I called in to request that the spend limit be increase proof should be provided
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Replies (1)
Telkom's replyOfficial
27 Jan 2016, 07:50Hello James40,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply27 Jan 2016, 07:50
Official
Hello James40,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Best regards,