JN
Jacobus N
1 reviews | Active since May 2015
31 Jul 2015, 07:24
Dishonesty and incorrect information
On Monday the 27th of July, After waiting for a month and a half for my ADSL line to be installed and connected, i was very happy when they told me that all was done and my ADSL is active... To avail yesterday got home with my new router, plugged it in, input all the necessary details to connect and router reports the error \dsl not connected or line is down
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Telkom's replyOfficial
31 Jul 2015, 07:37Hello kobusnl,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130190.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130190.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply31 Jul 2015, 07:37
Official
Hello kobusnl,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130190.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130190.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***