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Andre D

1 reviews | Active since Apr 2012

04 May 2017, 09:25

Dishonest Telkom

<p>I am soo done with Telkom. Cancelled my daughter's contract for Galaxy Tablet 3 years ago,but still they bill R150/month for the last 3 years. Been at their offices about 50 times,just to be told it was never cancelled. Everytime I complete a cancellation document and each month they bill... please help and make the public aware of Telkom's dishonesty!</p>

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Replies (7)
Telkom
Telkom's reply04 May 2017, 14:25
Official

Hi Andre,

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***8

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

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Andre D's update08 May 2017, 12:21
Reviewer Update

please advise when my money plus interest at 5% per month for the last 6 years will be paid back

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Andre D's update23 May 2017, 11:14
Reviewer Update

no feedback as per usual

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Andre D's update24 May 2017, 08:21
Reviewer Update

Telkom is absent as per usual!

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Andre D's update04 Jun 2017, 09:01
Reviewer Update

I have noticed on my monthly bill that you are still adding the R150/month after +/- 5 years without permission/contract.... If the money that you owe me is not paid back by to morrow,legal action will be taken.

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Andre D's update08 Jun 2017, 11:08
Reviewer Update

If this matter is not finalised today,I will hand it over to the Consumer Commission

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Andre D's update08 Jul 2017, 09:19
Reviewer Update

No feedback...it only justify that Telkom is dishonest and *****ing the consumer's money.