Dishonest Sales Consultants

On 20/11/2015 I spoke to a Telkom sales consultant (Chantel Roopanand) in connection with my line being soft locked after I told them to not put me on a capped ADSL line. I enquired what the monthly costs will be to switch my line over to a 4mb uncapped line. The consultant told me that the monthly cost for a 4mb uncapped line is R585 all inclusive *** was supp**** for the call. On 26/11/2015 after my colleague also app**** for a 4mb uncapped line, he was told that the cost is R774 pm. I phoned Telkom to verify this information and spoke to Edward and his supervisor Samke and was told that the previous consultant (Chantel Roopanand) wasn't telling the truth and that the amount is R774pm. Samke told me that the will investigate and come back to me which they never did. On 28/11/2015 I tweeted my complaint on their twitter page in the hopes that someone will assist me. I received a message that they are investigating and will revert back to me as soon as possible, but up to date I have not received any feedback from anyone at Telkom.