Dishonest, Over promise and underdeliver

<p>I do not know what to do now as telkom keeps taking me for a ride. I frankly do not know if telkom abides by Consumer protection act at all. First they take more than 70 days to cancel my contract and secondly when they do they tell me I am going to be billed until december. But none of them have come to explain why I should pay for Installments when they did not do their jobs right. I followed the cancellation procedure and even then I had to resend the documnets more than twice as they mispalced them and furthermore I called them to follow up they didn't. The situation has not changed. I was promised that the billing depertment will contact me regarding the installemnts they deducted when they should have cancelled the contract. Its been three weeks and no one has bothered to finalise this issue. It is frustrating that you trust a brand like TELKOM and it fails to deliver completely. May be one should seek recourse as a consumer because at this stage none of my concerns matter to Telkom but then again why should telkom care as they don't care about their customers.</p>