Dishonest & Misleading!!

<p>In 2016 I purchased a Data deal with TELKOM mobile. The salesperson misleads me even after me clearly explaining that I can afford only R99 as the deal was for 5Gigs data monthly at R99.</p> <p>when I enquired about being billed more than R99 & if the contract would be open, I was explained that it would be capped immediately if I accepted the contract deal at the time.</p> <p>However last month I noticed that I couldn't connect my device to Wi-Fi & eventually after many attempts trying to contact customer care...They told me that my account was not capped.</p> <p>They also asked if I would like to have it capped at R99 & I explained to them that i already did that at the inception.</p> <p>I am very disappointed that the salesperson has mislead me & after so many months i have no idea how my data even reached 5gigs and more as if this didn’t happen, I would have never known that my account was not capped as I was promised by the Telkom salesperson.</p> <p>I wish to hear from the respective management and please have this matter reversed as this is no fault of mine.</p> <p>I am not prepared to pay R500 more on a R99 deal which I clearly instructed Telkom to cap at the inception!!!</p> <p> </p>