Dishonest Business Practices from Telkom

<p>Dear Telkom</p> <p> </p> <p>Why the dishonesty??</p> <p> </p> <p>28 November 2016, I promptly filled in the forms to cancel everything with you guys, and 9 December 2016 I was called by a consultant, I think her name was Lindokuhle Khoza, to confirm the cancellation and that it will take place on 28 December 2016 because of the one-month notice period.</p> <p> </p> <p>1. Now yesterday my bank account was debited in full, why was this not prorated for the days I did not use since my cancellation? </p> <p>2. To make matters worse, I just called in today (04 January 2017) and according to the consultant I just spoke to, my account is still fully active and apparently they have not even assigned a consultant to do the cancellation yet.</p> <p> </p> <p>So when exactly are you guys planning on doing this cancellation? When? 2020? When my 1 year old son grows a beard? And am i going to be refunded my money for the days I was charged for but actually did not use??? </p> <p> </p> <p>One thing is for sure. NEVER again in this life am I ever dealing with Telkom for anything EVER again. You guys just lost yet another customer amidst the thousands you lose every month purely because of incompetence.</p> <p> </p>