Dishonest and False Sales agreements

<p>I was contacted by 'Ayanda Khoza (AY)' ********** that sold me a 10meg adsl line, I explained to him that there is no 10 meg line in our area and he said it’s been upgraded which was a lie. he said with the upgrade to 10 meg we get a free modem and assured me there will be no additional costs.</p> <p>I send him numerous emails which was just ignored to make sure that i am not going to be charged for any additional items if the 10 meg line is not avail. </p> <p>the following day a new modem was delivered with a courier company and then a technician was dispatched to us, he then confirmed on his arrival that we do not have 10 meg lines available in our area.</p> <p>I explained to him about the free modem that was delivered for the line and he advised that i must get in contact with the sales person and complain because he sold something that does not exist.</p> <p>I sent emails to 'Ayanda Khoza (AY)' ********** and still no response</p> <p>when I received my account I saw additional charges and the accounts department confirmed that i was charged for a new modem</p> <p>I am extremely frustrated by this because I never agreed to buy a new modem. sales people that lie to get a deal done must not be in that position and I insist that this money be refunded and this modem be collected !!!!!</p>