Disgustingly Pathetic Service from Telkom - STAY AWAY FROM TELKOM PLEASE!!!!!!!

Telkom is ABSOLUTELY USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cancelled my line 1 June 2018, from Telkoms policy I served my 1 months notice and paid for it therefore my subscription should have been cancelled by 1 July. My subscription was eventually cancelled on the 17th of July and I received a bill for the full month of July. I contacted the billing department to find out and was given a case number. I then called back during August to find out what was going on and nothing was rectified even though the case had been marked as resolved. I then received a bill in August for the full month of August for a service that had been cancelled 2 months before. i refused to pay the bill as I did not owe anything. I logged numerous calls almost every month after that of which none have been attended to. The idiots in customer care just kept on issuing fault reference numbers and not doing anything useful. I called in last week 30/11/2018 and somebody finally looked into the account and stated that it should have been closed in July and I shouldnt have been billed anything. It took you clowns 5 months to perform a simple task which has now resulted in a blemish on my credit record. The lady told me that my credit score would be affected because I hadnt paid the account! Why the hell should I pay for something that that I did not owe on!!!! She said a letter would be issued to have my credit score rectified, prepare for legal action if this is not rectified you useless bunch of clowns. I will make it known that nobody should make use of your services because you guys are beyond useless.