disgustingly bad service Telkom SA
<p><br />Re: two year old outstanding complaint data no ********** 195, Telkom Mobile( id number ********** 156080)</p> <p>Herewith a summary of my issue</p> <p>I opened a data line contract for LTE in mid 2015<br />The line never worked properly from day 1 due to intermittent signal in the main area of use <br />I began the process a complaint and then cancellation in September 2015( i kept on paying for over a year)<br />I returned the device( modem) on the contract to Telkom N1 city Cape Town where the contract originated. <br />I have logged and referenced the complaint 17 times for cancellation and refund. ( instore 4 times, 13 telephone calls<br />This was eventually cancelled in 2017<br />Telkom keeps on debiting my bank account for services not rendered which i return unpaid immediately ( R1780) <br />Supervisors x 3 never return my calls or follow up<br />Last complaint logged in Telkom Canal Walk 2017 03 12 with Maggie Reneke while attempting to get a new data line that was subsequently blocked as a result of the above<br />I have two other lines 02 ********** and ********** 422 ( this line was off for 5 weeks . repaired yesterday but without the ADSL??) yet they keep on charging. I cancelled my ADSL on ********** 861 and will now be cancelling my ********** 422 number as well.</p> <p>Resolution: I wand the NAEDO debit orders to stop and the account ********** 195 reconciled and refunds processed that is due<br />I want the ********** 422 number reconciled and charged accordingly considering 5 weeks downtime</p> <p>Most importantly , I WANT SOMEONE TO CARE PLEASE</p>