VC
Verlencia C

1 reviews | Active since Oct 2021

30 Dec 2021, 20:37

DISGUSTING,********** CUSTOMER SERVICE FROM Telkom

A few months ago I left a review on Telkom's sneaky agent who sold me a 24 month contract when I requested a month to month contract.Never heard back from anyone.Went instore to cancel the contract and was told I should pay R2000 to cancel the contract.Why should I pay this when your agent **** to me just to reach his sales targets.Now this has affected my credit profile but clearly you people don't give a hell about anyone other than yourselves and getting rich with people's hard earned money.Ive gone instore where consultants and management alike basically ignores you as a customer,a manager that tells you that well its my problem for not checking what I signed up for,emailed them,called them,contacted them via social media and you are just being ignored.I honestly don't understand how a company like this can still be in business.Along with myself, hundreds if not thousands of clients are complaining all over including social media about Telkom's ****py customer service.Its absurd that this is how a business treats customers and then gets away with it.I wouldn't recommend Telkom to anyone.

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