DISGUSTING TELKOM SERVICE! THINGS THAT HAVEN'T CHANGED IN 2018

If i could give Telkom a rating of less than 1 i would!!! A WHOLE MONTH AND COUNTING with them NOT coming to fix our telephone line which a branch fell on during a storm. Logged a fault and nothing. I called a week later and they still had not logged it onto their system, a week after that i was told it had not be assigned. Then a week after that i was told a person had been assigned but "could not tell me a turnaround time" how the hell do you run a business with no turnaround time. Ive got reference after reference!!! The only compensation they give is billing wise. A whole month with no business on my part! Who will compensate me for that. Cant make calls dont have internet what the HELL ARE WE SUPPOSED TO DO. Meanwhile monthend they get paid for NOTHING!! ABSOLUTELY DOING NOTHING!! Ive called twice at their call centre each time waited 30minutes before ending the call because NO ONE ANSWERED!! Whats the piont of a call centre! I cannot wait for the day Telkom goes under and a better competitor comes about for all our telephone line faults and internet faults. I qould drop Telkom in less than a minute!