DISGUSTING TELKOM SERVICE!

I cancelled my contract with Telkom effective 31 May 2019 and I followed their whole cancellation procedure. I received a call from one of their call centre agents on Tuesday (7 May 2019) informing me that my contract was still active and she advised me to contact telkom about this, which I did. I called Telkom and the person I spoke to, terminated my contract with immediate effect (7 May 2019) which was incorrect. I was immediately cut off the network and my phone was locked. I am unable to make or receive any calls and I use this line for my business. I called them again using a different phone and I explained my situation. I spoke to a lady by the name of Linda who assisted me and told me that my phone will be changed to prepaid and my phone will be active again within 24hrs. Today is the 3rd day and my phone is still not working. I have been calling Telkom since this morning and they have been sending me from pillar to post. One agent by the name of Ntuthuko told me they cannot pick up anything under my number from their side, another one said they can see the contract was cancelled but no case was opened. She said a new case will be opened today which will take 72 hours to resolve which means I WILL BE WITHOUT A PHONE FOR ANOTHER 3 DAYS!!! This is ridiculous! I use this number for my business. This whole week my clients will not be able to get hold of me. This is such poor service, especially because Telkom is in the wrong but now I have to suffer. I would not recommend telkom to anyone. PLEASE REACTIVATE MY NUMBER IMMEDIATELY!