TC
Travis C
1 reviews | Active since Dec 2012
03 Nov 2016, 12:24
Disgusting technical support
<p>I've been fighting for months to get my ADSL line working properly. Each time I report a fault for intermittent connectivity, it takes about 3 weeks for somebody to "fix" the problem. It works for a week or 2, then starts misbehaving again.</p> <p> </p> <p>I'm absolutely disgusted with Telkom's inability to properly resolve this issue.</p>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Nov 2016, 14:26Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply03 Nov 2016, 14:26
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,