SG
Sadha G

1 reviews | Active since May 2018

25 May 2018, 18:24

Disgusting Sorry excuse of a provider

It's been months this has been going on! My landline, a number we've had for 20 years was cancelled, Telkom tells me that I requested cancellation WHICH IS ABSOLUTE *******! I did NOT request cancellation, and they are telling me I can't have it reconnted because Telkom don't do landlines anymore without fibre. There is no fibre in the area and I'm not interested in it, how can Telkom tell me I HAVE TO have something I don't want???? To make things worse I had a credit balance, all these months and these idiots are still charging for the services????? THIS NEEDS TO BE SORTED OUT ASAP BEFORE I ESCALATE ALL THE WAY TO.COURT!

0
Replies (2)
Telkom
Telkom's reply06 Jun 2018, 14:24
Official

Hi, @GovenderS.

Has your query been resolved? If not, I've escalated to the relevant division in the interim, to follow up and assist.

Your interaction reference is AI***.

Kind Regards
Terrick
Telkom Social Media Team

SG
Sadha G's update11 Jun 2018, 08:09
Reviewer Update
@Rafeeqah I just want the line cancelled, and I want to be reimbursed for the amounts you've taken off for the last 3 months! Your FB team have told me they are logging this with the credit team for 2 weeks! Can this be SORTED!!!!