1 reviews | Active since Jan 2017

21 May 2019, 14:53

Disgusting, shocking, non existent service - USELESS!!!!

Absolutely disgusting. So glad to finally be away from your disgusting excuse for "service", more like non existent service. After waiting 3 months for a landline and placing repeated orders, because some *********** call centre agent cancelled all my services instead of putting in the relocation request I asked for and only cancel my ADDSL as I requested, they cancelled all my services. funniest part is I even got a landline for about 10 days and then they accidentally assigned the port to someone else and don't have any left in the area now... hilarious! Call centre agents are clueless and shunt you around from one call centre department to the other, all stating that their department can't assist... so no departments want to assist, all claim it's not their department that can assist, call centre managers never call back and never respond to messages left. I have wasted the last 3 months battling to get a landline as well as hundreds of rands in airtime as I have to call from my cellphone and today I had to make 7 calls to cancel my current outstanding landline order. I am finally moving away from Telkom for good, for ever!!!!!!!

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