kR
kaishene R

1 reviews | Active since Sept 2013

09 Dec 2016, 11:51

disgusting services by a bunch of *****

<p>I have been trying to get my Internet and landine fixed for the past 2 weeks. A fault number was created and I was told that my matter would be resolved ASAP. It has been escalated. This is what the company is saying to everyone complaining on Facebook that their matter has been escalated.</p> <p> This is on of the worst service providers and now it's time to let fellow south Africans know. fault no: 565CNK301116. Everyday we call and get the same lame excuses this morning I called only to be told that the matter hasn't been handed to any technician as yet!!! I am at my wits end with this unprofessional attitude on their end.</p>

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Replies (1)
Telkom
Telkom's reply09 Dec 2016, 15:08
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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