bF
brenda F

1 reviews | Active since Mar 2013

07 Jun 2018, 10:13

DISGUSTING SERVICE TRYING TO CANCEL TELKOM LINE

I am trying to cancel a Telkom service which has to be done on the internet. I have been trying for a week and each time it will not allow me to link the telephone number to my log in details. My telephone account number is ********** 53. Could someone please link this account number to my dash board at ********** as a matter of urgency. I have already wasted a week in my attemp to give you 30 days notice.

All my attempts give me a reply to contact you on ********** which does not exist any longer. WHAT DISGUSTING SERVICE!! I have now made 10 calls and sent approx 20 emails.

I would appreciate an urgent reply.

0
Replies (1)
Telkom
Telkom's reply18 Jun 2018, 15:10
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team