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sandy G

1 reviews | Active since Feb 2015

24 Feb 2015, 17:38

Disgusting service to a widow!

6 weeks telkom and I am still waiting for u to do a service call. I am a widow at the age of 56 years. How can u call a broken phone line, and sms continually about a service, if u have not been in to service the phone installed by you, and paid for by me. Pay, pay, pay telkom, and no service! Get your damn act together please! Thanking you in advance.

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Replies (1)
Telkom
Telkom's reply24 Feb 2015, 18:30
Official
Hello sandy gottschalk,

Thank you for allowing us the opportunity to assist further on your query.

We acknowledge your query and apologize for the inconvenience caused.

Kindly note that this matter is currently being investigated and feedback will follow.

Your social media reference number is SM91746.

Regards,
William Letwaba
Social Media Team