Disgusting service - The most pathetic ISP I have ever dealt with.

<p>On the 22nd of September I sent a request to have my landline and ADSL moved. It is now the 25th of October and I still do not have a line! It is ridicules!!</p> <p> </p> <p>Even though I received a confirmation message stating I was going to be contacted in 48h etc. I am still siting without a line.</p> <p> </p> <p>On Tue the 18th September a technician showed up at my gate to inform me he was here to do the installation, I had to take a full day off as there is no appointment time, it’s between 09:-16:00 . After about 2 hours spent outside the property he came back to say the installation would not be possible because of some technical problem at the pole and that Telkom needed to do a repair before he could come back. He assured me that the problem would be resolved in the same week and that he would come the following week to do the installation.</p> <p> </p> <p>I asked why they could not install the line from the house to the pole now that they are on the property so that when the problem at the pole was resolved the line was already installed and then just the connection at the pole was needed when the problem was resolved? I was told this was not possible. So what now? Do I need to take another full day off the next time Telkom is coming to do the installation?</p> <p> </p> <p>Telkom has all the bells and whistles on their website for you to submit the request....nice! But why developed an automated system if you not going to use it or follow it up….and when you eventually do follow it up it is done with the utmost incompetence.</p> <p> </p> <p>Like I said in my Review title - Disgusting service - The most pathetic ISP I have ever dealt with.</p>