Disgusting Service TELKOM

<p>A Telkom sales agent gave wrong sales information to get the sale on the charges related to an upgraded ADSL line. When the bill came through I saw that the amount was increased. I have not opened the box of the new device & have sent through cancellation forms and several requests. Each time I am told I will be contacted & no one helps. Each time I get new excuses & false promises to be called back. I have been more than patient. I am paying for something that I have not agreed to & am not even using. Telkom abuses the rights of people & should not say they have a client services department because they dont know what the word service means. People are better off not using Telkom at all as you get no help & support. I am going to go to the ombudsman!!</p>