Disgusting Service - TEARING MY HAIR OUT

*** latest reference number<br> ***<br> ***<br> ***<br> <br> I have had no feedback or response regarding my ADSL line, In total i have hung on total 8 hours in 3 days just this week alone to get through to 10210. I have no ADSL line and its faulty. Since December my line goes out every 2 weeks and i sit with the same problem and have all the reference numbers on file AS ABOVE for all my complaints, no credits are given either as Telkom used to do.<br> <br> Telkom is quick to blame my ISP provider yet its a Telkom ADSL line problem. I need this resolved as I need my ADSL line for banking etc. If the line gets fixed it comes on for a day or 2 and then goes off again.<br> <br> Latest *** and not one sms received on feedback regarding my fault on this line.<br> <br> I need assistance urgently.