Disgusting service received

On the 12 April 2015 I visited the Eastgate Telkom branch to apply for a cellphone contract.My application was successful and I received my device on the same day.I requested to port my current Mtn number to telkom.I was told by the lady that I would receive an sms with a Pin that I should provide to her.That was done and completed.My number was not changed the following week so I visited the Sandton city Telkom store for assistance.The staff there are extremely unhelpful & unprofessional!I was told that they need to re-do the port process as the previous one was cancelled for a reason they cannot explain.After receiving such ********** service from Sandton City Branch I decided to go back to the branch that I opened the contract.I was assisted by a lady by the name of Nthebo Nkomo.I explained my issue to her and she was EXTREMELY RUDE AND ABRUPT.She did not help me in anyway and said that I should call the call centre.I failed to understand why I should go out of my way when this should have been resolved initially.She was very unpleasant to deal with and simply said \go and complain ". A month has now passed and my number has still not been rectified!Very unhappy!!!!"""