disgusting service !!!!!! Pathetic
<p>Telkom mobile can not explain what happen to my minutes as records clearly show only 3 calls were made which together make a total of 3 minutes ! Out if a 100 minutes received all has just disappeared and after 2 weeks of battling with telkom . Not one person can explain how the minutes have been used up !!! As a paying customer I can't make outgoing calls !!! What can I do ? They refuse to put me through to a team leader !! I'm practically stuck !! Can anyone suggest something else ?</p>
Sadly I received an email from aTelkom rep but all they could tell me if I'm not due for a refund and I have two sim cards and that's how my minutes have been used up ! I'm CLEARLY aware of my dual sim ! But I have not used up my minutes ! Why can't they assist me with a statement showing all the calls that were made ? Pathetic service once again .
Sadly I received an email from aTelkom rep but all they could tell me if I'm not due for a refund and I have two sim cards and that's how my minutes have been used up ! I'm CLEARLY aware of my dual sim ! But I have not used up my minutes ! Why can't they assist me with a statement showing all the calls that were made ? Pathetic service once again .