CH
Colin H
1 reviews | Active since Mar 2016
03 Mar 2016, 06:58
Disgusting service:line down since January no wifi
False promises..No wifi.Broken Line reported in January.<br> 2 technicians out since.<br> Both pass the buck.<br> Say Can't get access to property of source of line so let's just walk away attitude.<br> Over 4 call centre people false promises.<br> Billed for service we don't have.<br> Business suffering.<br> \Escalation\" Number is a joke..<br> 828415<br> Service ID ***.<br> Today was last day promised by Telkom call centre that it would be sorted out since last complaint on Monday.<br> Still no call,no technician.<br> PLEASE HELP!!!!<br> <br> <br> "
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Mar 2016, 07:11Hello ColinHeaney,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Mar 2016, 07:11
Official
Hello ColinHeaney,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team