Disgusting Service from Telkom Sales

<p>Dealing with Telkom sales department has been both a nightmare and a joke! I app**** online more than a month ago for a laptop deal via Telkom's website. A few short minutes later I received an sms that I was approved during the pre-vetting stage with no further instructions on the procedure. Several days later I had not received any other communication and called the call centre to follow up on the status of my application. I was told they could not find my application and I did this online. I was told I would receive an sms 24-48 hours later. Several days went by and nothing so I called to follow up (it now being weeks later). I was told that the application was not processed as there was no stock of the laptop (even though I did not receive a call telling me this). I then app**** again (third time) for another laptop which I was told there was stock of after the agent checked whilst I was on the phone. Again, several days passed by with nothing. I called yet again and after trying to call for three days and being transferred more than five times, I was told that there was no record of any of my calls/applications on the system! And that the reason for this was that Telkom outsources sales to many other call centres and I might have been outsourced (despite me applying online and phoning Telkom directly) and that I should phone around and see if another call centre has my application (note how hard I am fighting for Telkom to take my business and money). I advised that I would not call around and was told that a manager would call me the following day as they had all left work. More than two weeks went by - yet again, no call. I called again to find that there is yet again no record of my application and that's because there is no stock of any laptops since February (despite the agent checking stock whilst I was online). Disgusting and shocking how Telkom operates to receive new business!</p>