Disgusting service from Telkom SA!!!

Disgusting service from Telkom SA. They accidentally cancelled our fibre line and when we phoned on 6 Jan 2020 to query why our service was down we were told that it would take 7-14days for them to rectify their mistake. This was after spending 3hours on the phone to them being passed from person to person. One consultant even hung up on my husband who managed to keep his manners about him throughout the whole encounter. We are disgusted by Telkom SA's apathy!!!