Disgusting Service from Telkom ***

Telkom Is not worth any Stars. My son is study in Cape town, as he is not earning i managed to get a LTE contract on my name. Around the 15 March 23 he received an SMS stating that"Telkom Education has surpassed 50%"[this is the first time i heard of this...] then his data stopped working. I sent him to Telkom Cavendish [they were very helpful] with modem. The guy told me there is a problem with the account, he had a previous case were students download a-lot from the portal this tends to happen... advise me to go in-store to sort out issue. i Called the centre on the 17 after my son had finished his exams i had to conference call with my son and call centre ... was on the phone for an hour ... they could not solve problem suggested i do a SIM swap. So i my to telkom -Chatsworth [Both stores] on Saturday the 18Th they could see any problem account was fine , according to them SIM was fine. DATA STILL NOT WORKING. On Friday the 31 March went to Telkom Chatsworth to get a new SIM. Guess what New sim does not work. On Saturday the went back to the branch given some bull**** explanation about 3g/4g.Decided to visit the upper telkom branch to see the technician, he told me there is a barring on this account [i have 3 devices on this account other 2 are fine] he said i must speak to Billing. This morning 3 April 23 i Called Billing After 1 hr 20min of conference calling and trouble, she says this problem with the account.The account is not in arrears because she said so. SIM is still not working i have to send my son data every-time which is costing me alot. I have asked to to the supervisor MR Mabisilo {he's in a meeting} i await his call.I want to cancel this as no one can resolve this problem, with no extra cost and a credit on data that was not available since the 15 March 23.