Disgusting Service from Telkom - No Surprise

The most disgusting service ever! My method of payment is debit order. They did not debit, then disconnect my services, spend over an hour this morning on the phone with the billing department, spoke to a Lulama Velaphi, I asked for her supervisor Norma Phooko who wouldn't speak to me because she had better things to do. Eventually Lulama says unfortunately she can't say why the system didn't debit, however to make an eft and email her op and cc Norma and they'll get my services reconnected. I waited the entire day and no word, I called the center again and this rude girl humming in my ear has the audacity to tell me it's my problem that I have to wait 48 hours for the system to reconnect and she keeps muting my call! Telkom stuff is ***********!