1 reviews | Active since May 2017
Disgusting service from telkom mobile chatsworth
<p>I pre ordered the samsung galaxy s8 online on 19th April - received an email stating that I will be contacted within 48 hours. One week had passed and no one had contacted me I then proceeded the the gateway branch - waited in the queue for over an hour only to be told I will be called when stock arrives. The phone was released on in the 1st week of may and still no call. I then waited another hour at chatsworth (telkom mobile), ordered and signed for the contract(6th may). The sales lady assured me that stock would come in on wednesday (10th may). When i go in on the 10th they say stock has come through but not including the wireless charger, they also refuse to give me the phone. And say that I must wait another week. Like really ***?! I pre-ordered this phone 3 times!!!! and have been waiting almost a month!!!!. In the pre order the phone comes standard with the wireless charger. Furthermore i pre ordered so i could be one of the first to have this device.. seems like im gonna be the last! Like really telkom? Do u really not want business? Absolutely disgusted with the service. Would not recommend telkom mobile to anyone!!!!!</p>
Good day Jeanine,
We have sent your query to the Store Management Team for further assistance, feedback will follow.
Your reference number is AI***.
We apologize for the delay and any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Jeanine,
We have sent your query to the Store Management Team for further assistance, feedback will follow.
Your reference number is AI***.
We apologize for the delay and any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
