DISGUSTING SERVICE FROM TELKOM MOBILE

Telkom mobile service is absolutely revolting. I bought a D-link router for my devices but it couldn't connect to the Internet so I called these people. First of all you hold for hours all to find out you're not at the right department. They transfer you to <br> the \right<br> department\" and still, hold for hours. Once you finally get to someone, they can't help as they not sure how to help with the settings. This lady named Samkelisiwe is the one who had no idea about the settings, she was supposed to call me back on another line to try help me which she never did. I called back the second time, was put on hold again for a ridiculous amount of time. I finally spoke to some guy in the data department again, this time, he put me on hold and never returned to my call, was on hold for about 45 minutes. Then somehow got transferred to the contacts department which they transferred me back to the same department that couldn't help me. Then finally a lady named Phumzile picked up, she promised to call me back from a different line to help with the settings, which she never did. So I've stopped calling. I can't begin to express how shocked and disgusted I am by the level of service from Telkom."