Disgusting service from telkom contact center

Telkom fibre service is disgusting. I experienced issues with my fibre internet. Called Telkom at 8pm, my call keeps getting disconnected. I eventually get through to consultant who assists me. She tells me to restart my moderm. We get to login into my wifi an then she tells me to login to the moderm which I did. She tells me she is going to send me my username and password via sms. At 20:50 while still awaiting for the sms to arrive she ends the call. I call back and I am told that I have reached them outside of their operating hours. So Telkom staff just puts the phone down on customers when they are apparently done working even though they are in the middle of a call they don't care. The fact that I am still working an on a deadline with no internet to do my job means nothing to them. Nevermind the fact that I had a land-line issue earlier as well which they still need to sort out. Telkom don't care about their customers. Disgusting Service!!!