1 reviews | Active since Oct 2016
DISGUSTING SERVICE FROM TELKOM AS ALWAYS!!!!!!!
<p>I LOGGED A CALL FOR MY LANDLINE TO BE FIXED BUT THE THECHNICIANS THAT CAME OUT CUT MY WIFI AND MY LANDLINE STILL DOESNT WOR****!!!!!!!! SO NO WIFI!!! NO LANDLINE!!!!!!</p> <p> </p> <p>I CALLL INTO THE CALL CENTER AND CALLS GET DROPPED OR THE AGENT CANNOT HANDLE THE QUERIES!!! I REQUEST FOR THE TEAM LEADER BUT THE TEAM LEADER IS NOT EVEN WILLING TO USE HIS INITIATIVE TO OWN THIS QUERY AND ASSIST A FRUSTRATED CLIENT!!!! NO CUSTOMER SERVICE EXCELLENCE!!!! </p> <p> </p> <p>AS ALWAYS I AM STUCK WITH A TELKOM SERVICE ----->>>> NO IDEA WHY I HAVEN'T LEFT FOR MWEB OR ALL THE OTHER OPTIONS THAT ARE CHEAPER AND BETWEEN!!!!!!</p>
Steven NCHAUPE - I NEEDED TO BEG THIS TEAM LEADER TO FOLLOW UP WITH ME AND CALL ME BACK..... WHAT TYPE OF LEADER AND SERVICE IS THIS?????
I AM NOW WAITING FOR THE TECHNICIAN TO CALL ME BACK/???!!!!!!!
Steven NCHAUPE - I NEEDED TO BEG THIS TEAM LEADER TO FOLLOW UP WITH ME AND CALL ME BACK..... WHAT TYPE OF LEADER AND SERVICE IS THIS?????
I AM NOW WAITING FOR THE TECHNICIAN TO CALL ME BACK/???!!!!!!!
1 hour since posting this and no feedback?? how is this possible?
1 hour since posting this and no feedback?? how is this possible?
i have been emailing and requestign for someone to call me - no response>>>??? i just spoke to the technician - he does NOT LISTEN to my feedback - i have had back and forth issues - i dont understand why this is not resolved and why he keeps dissappearing OUTSIDE!!! the issue is INSIDE MY HOUSE!!!! the last technician CUT THE WRONG CABLE?????????????????????????????????????????????????????????????????????????????????????????????
i have been emailing and requestign for someone to call me - no response>>>??? i just spoke to the technician - he does NOT LISTEN to my feedback - i have had back and forth issues - i dont understand why this is not resolved and why he keeps dissappearing OUTSIDE!!! the issue is INSIDE MY HOUSE!!!! the last technician CUT THE WRONG CABLE?????????????????????????????????????????????????????????????????????????????????????????????
All sorted - Rodney the tech has fixed both landline and wifi. I dont know why it took me going onto Hello Peter to get this done - but its done - thank you.
All sorted - Rodney the tech has fixed both landline and wifi. I dont know why it took me going onto Hello Peter to get this done - but its done - thank you.