Disgusting service from Telkom and its call center

<p>I logged a fault for my adsl line on the 11th of November. My line wasn't working and I was told that a technician would be sent out to fix this fault. Fast forward to today, the 19th December, my line still isn't working and no one was ever sent to come fix my line. I have been trying to contact Telkom technical support but no one seems to know what they're doing. I keep on receiving the same stories. On Saturday when I called the call center again I was advised by a consultant named Lesedi to get an intergrated SIM card while I wait for my line to be fixed, because I was despaerate, I immediately went to my nearest Telkom store to get this. Beat in mind that this was a service I was never advised about before. I was told that the SIM card would start working after an hour of setting it up. Well guess what, it's still not working and no one from Telkom can get it to work. I have to wait once again to be inconvenienced further. I'm still unable to work from home and my work is suffering because of this. This morning I spoke to another consultant by the name Indrin who is supposedly the supervisor for the call center in Pretoria. He said that a technician would be sent out today before 12:00 to fix my line as I have deadlines that I have to meet today. No one has arrived and it is 3pm now. TELKOM YOUR SERVICE IS TRULY APPALLING!!! PLEASE CANCEL MY ACCOUNT AND MAKE SURE THAT I AM NOT BILLED FOR THE PERIOD IN WHICH MY LINE WASNT WORKING . I am certain that I can find better service elsewhere.</p>