NB
Nabeela B

1 reviews | Active since Jan 2020

05 Feb 2025, 08:28

Disgusting Service from TELKOM !!!!

I will NEVER RECOMMEND TELKOM !!!!!!😡😡, this is a whole money making business , they just want to do debit orders and charge you penalties , but because they are deducting their own AMOUNTS !!!!!

I spoke to an Agent 31/02/25 - Fhatuwan , to query my account and why my service has been disabled - she told me that the collection department takes 7 working days for them to see paying has been received on their side !!!! To bear in mind this collection department of TELKOM just deducted my account on a non agreed date !!! This is ****ing FRUAD .

I spoke to the manager - a Male caller Adna - who ****ing put me on hold the whole time , because his helping other people as well *** , so unprofessional and he also advised that services will be restored as of 04/02/25 . And he couldn’t assist me !!! He just left me to hold I had to DROP the line !!! A MANAGER REALLY TELKOM WE ARE YOUR BUSINESS, His telling me we have to do debit orders I REQUESTED TO TAKE MY DEBIT ORDER OFF , THIS IS ****ING FRUAD !!!!!

DONT GO TO TELKOM !!! For ANYTHING

I CALLED BACK YESTERDAY THEY ADVISE ME THAT MY ACCOUNT IS STILL NOT UP TO DATE THERE IS AN AMOUNT OUTSTANDING *** THEY NEVER SAID ANYTHING THE FRIDAY THE DEBIT ORDER DATE IS THE 05/02/25 however no deduction now they going to tell me no an PENALTY WAS ADDED !!! Extra on the amount so you in AREAS .

IM NOT LEAVING THIS JUST SO !!!

I wonder if Serame Taukobong knows what his employees are doing !!!!

I will be escalating this to the ICASA.

You LOST A LOYAL CUSTOMER!!!!

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