Disgusting service from Telkom

<p>I was sold a Wifi router telephonically by one of the Telkom consultants three weeks ago but i have never been able to connect using the router. I called Telkom and was told the sim was not activated and this would take a min of 4days (something which was not discloded when the product was being sold to me).</p> <p>I called them back again after a week and a lady from the contact centre told me that she could not help me and should go to the the nearest Telkom store. i went to the store and one of the sales people told me that they could not help me because the product was sold online and i need to to contact Telkom Selldirect, i've been calling selldirect but the phone just rings without being answered.</p> <p> </p> <p>It's bad enough that ive been sent from pillar to post. I haven't started using the Telkom product but i'm already fed up how things are done, especially how queries are handled. This is the first product from your network and probably the last one i'll ever use!</p> <p> </p> <p>Can someone call me back to sort thi mess?????!</p>