1 reviews | Active since Nov 2021
Disgusting service from telkom
To whom this may concern
Please be advised when dealing with telkom as, I did take a home internet deal year in Aug, however the 1st two payments went off smoothly, from Nov I have been having been endless problems with telkom they are not debiting me on time and that is leaving me to pay extra which I think is unfair, in Nov I had to pay an amount of R830 and in Jan an amount of R577 which is not right as I did sign an agreement of 315, this morning which is 31/1/2025, I got debited R777 which is not my bill and I was not late on my payment as my payment is set for last day of the month which is today, I did reverse the money, as I did call the billing department yesterday about 14:44pm to inquire on my bill which the consultant advised me the amount owing is R315 which was suppose to be debited today the 31/1/2025, I have made a manual payment of R315 today. Please note I have come to this platform as telkom has been giving me endless difficulties as everymonth I need to call them as they are messing up my account, I need this resolved ASAP
Everymonth I have to pay 500 to 700
The consultant are rude so is the team leaders at the call center, when I advise I have money in the account they advise me I do not have funds in my account they changed the debit date to the 30 with no authorization from me been the customer.
No one at telkom has been of assistance to me
Everymonth I have to pay 500 to 700
The consultant are rude so is the team leaders at the call center, when I advise I have money in the account they advise me I do not have funds in my account they changed the debit date to the 30 with no authorization from me been the customer.
No one at telkom has been of assistance to me