SJ
Sleepnet J

1 reviews | Active since May 2016

23 May 2016, 17:37

Disgusting service from Telkom

<p>Our lines went down on Friday 20th may and reported it to Telkom. No technician came out. Telkom phoned on a Sunday to ask it there is still a fault as I said yes since no one came out. Called today to follow up on my complaint and Telkom told me that no job card was given to a technician. I called again this afternoon and was told that it's still at the escalation dept. Which basically tells me nothing has been done since Friday. We are a business and need our lines ASAP. Very disappointed by Telkom.</p>

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Replies (1)
Telkom
Telkom's reply25 May 2016, 13:26
Official

Hello SleepnetJHB

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.