Disgusting service from Telkom

Firstly, I have been with Telkom since 2013 from cellphone contracts to recently switching from adsl to fibre. I have been experiencing more than horrible experience. Last week Monday I app**** for a mobile, received a sms to confirm pre approval. Later I called to confirm which I was told you should receive a sms for your first debit. This hapoened Wednesday. I called back confirming this process. I was told vetting will happen and I will receive a sms Saturday or today from Courier it for delivery. I called again bearing in mind everytime i phone I get told something different. First time I was told order is cancelled this was the same time I was I told earlier that day I will get funds deducted. Then I was told I have outstanding monies from my fibre line which to my later knowledge was yet another incorrect billing issue which I had in January. Being charged for a new route and now the swop from adsl to fibre. I then got told thats correct and order has been processed. Today I called all excited for delivery to be told its pending cancellation. I just dropped the line out of anger. I am now so disgusted with this process. I demand this package as I have paid my first 299 already. I would like this resolved with serious urgency.