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nasiha A

1 reviews | Active since Jun 2017

26 Mar 2018, 14:00

disgusting service from telkom

disgusting experience. when u order a line you are told that the sla is 7-21 days but then you wait 30 days only to be told that they made a mistake . After waiting two whole days for them to come out u are old they made a mistake and your order is still with cabling . can they f###### get a grip with this service that "s pathetic

0
Replies (1)
Telkom
Telkom's reply18 Apr 2018, 08:39
Official

Hi nizzy1,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction REF: AI***

Regards
Garreth
Telkom Social Media Team