BW
Barbara W
1 reviews | Active since Nov 2012
18 Nov 2015, 13:51
DISGUSTING SERVICE FROM TELKOM
I tried to cancel my landline 3 months ago. That call centre request was simply ignored. I paid the \final bill"";scanned and emailed (seriously in this modern age????). Received a call from a VERY RUDE person who informed me that he could not cancel the line because it belonged to MWEB and only they could \""release it\"". He kept repeating the same words over and over"
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Telkom's replyOfficial
18 Nov 2015, 14:45Hello BCWillis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169078.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169078.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply18 Nov 2015, 14:45
Official
Hello BCWillis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169078.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169078.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team