1 reviews | Active since Sept 2016

27 Sept 2016, 12:30

Disgusting service from large corporate

<p>Telkom has the most disgusting service I have ever experienced. Bought a router from the store and was told I would have good speed. So after a few months I could not handle the slow speed. I tested it and I was averaging on 1.4kbps. After complaining and complaining they sent out a technician. The technician confirmed that the speed was slow and that I was supposed to be offered a signal check. Wasn't offered this. I sent Telkom the speed report from the technician and a recording of the technician saying I was supposed to be offered a signal test first. I have followed up 8 times with them and they just don't give a ****. No ability to post to their page. Happy to take money but never offer service.. stay away from large corporates who have monopoly.</p>

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Replies (2)
's update24 Oct 2016, 09:28
Reviewer Update

And so technicians came out a month ago and still no feedback. This just proves a a stupid joke Telkom is. Do the expect me to just live with this? I guess so if they don't even have the decency to come back to me. Guess it's up to the client to follow up again.

's update24 Oct 2016, 09:29
Reviewer Update

No lean your service is terrible. From a customer that already complained about bad service. How about getting your act together?