Disgusting service from day 1

I am extremely disgusted with Telkom/Vumatel, they have not allocated my payment made on the 11 March 2019. now I receive sms's that my fibre will be disconnected due to non payment. the service has been a disaster from day one with delay on delivery of device to hundreds of rands being spent by us on phone calls following up. then delays on installation as well as almost 1 month delay on activation of the fibre... Vumatel blame Telkom, Telkom blame vumatel, hence the up and down calls continuously which cost us addition unnecessary money, which we did not have. now the sms stating non payment which supplies a telephone number in Durban for a peggy reddy ********** 786 which no one answers, it rings then switches over and of course eats airtime. when will these money making schemes stop, and when will you stop robbing us of our hard earned money... when will my payment be allocated???? all hell will break loose if they disconnect my services for non payment when payment in fact was made over 1 month ago.....