disgusting service from complaints

<p>I have logged a few complaints on hellopeter and received not one call back. So now I'm going to have to go to the ombudsman for telecommunications. </p> <p>I sent an email to the complaints dept and a lady by the name of Tembela Ncumez a contacted me. I then received a reference<span style="color: #828282; font-family: 'Avenir W01'; background-color: #ffffff;"> </span><span style="color: #828282; font-family: 'Avenir W01'; background-color: #ffffff;">300033 but haven't heard from her since its over 2 weeks. I would like feedback asap</span></p>